Terms of service

Overview

Welcome to Faded Chapters Co. The terms "we", "us" and "our" refer to Faded Chapters Co. We operate fadedchaptersco.com, including all related content, features, tools, products and services (the "Services"), powered by Shopify.

The terms and conditions below, together with any policies referenced herein ("Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services — including important information on warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use or access our Services.

Section 1 — Access and account

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence, and you consent to any minor dependents using the Services on devices you own or manage.

To use the Services you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is correct, current, and complete.

You are solely responsible for the security of your account credentials and all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.

Section 2 — Our products

We've made every effort to represent our products accurately. However, colours and appearance may vary depending on your device's screen settings. We do not warrant that product quality will meet every expectation or exactly match what is displayed on screen.

All product descriptions are subject to change at any time. We reserve the right to discontinue any product or limit quantities available to any person, region, or jurisdiction at our discretion.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Faded Chapters Co. reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm it and receive payment.

Please review your order carefully before submitting — we may be unable to accommodate cancellation requests once an order is accepted. If we cannot accept or need to cancel your order, we'll contact you using the details provided at checkout.

Returns and exchanges are subject solely to our Refund Policy. Purchases are for personal or household use only — not for commercial resale or export.

Section 4 — Prices and billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of your order, as confirmed in your order confirmation email. Unless stated otherwise, posted prices exclude taxes, shipping, customs, or import charges.

You agree to provide accurate and complete payment information for all purchases, and to keep your account details up to date. You represent that your payment information is valid and that you are authorised to use it.

Section 5 — Shipping and delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you.

Section 6 — Intellectual property

All content on our Services — including trademarks, text, images, graphics, designs, and product names — is owned by Faded Chapters Co. or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any material without our prior written consent. Faded Chapters Co.'s name, logos, and slogans are our trademarks and may not be used without permission.

Section 7 — Optional tools

We may provide access to optional third-party tools as part of the Services. These tools are provided "as is" and "as available" — we do not monitor, control, or endorse them. Your use of any third-party tools is entirely at your own risk.

Section 8 — Third-party links

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. If you leave our site via a third-party link, you do so at your own risk.

Section 9 — Relationship with Shopify

Faded Chapters Co. is powered by Shopify. All sales and purchases are made directly with Faded Chapters Co. Shopify is not responsible for any aspect of transactions between you and us, including any injury, damage, or loss from purchased products. You expressly release Shopify and its affiliates from all such claims.

Section 10 — Privacy policy

All personal information collected through the Services is subject to our Privacy Policy and, where applicable, Shopify's Privacy Policy. By using the Services, you acknowledge you have read these policies. Information you submit may be shared with Shopify and third-party partners to provide the Services.

Section 11 — Feedback

If you submit any feedback, reviews, ideas, or suggestions ("Feedback"), you grant Faded Chapters Co. a perpetual, worldwide, royalty-free licence to use, reproduce, modify, and publish that Feedback for any purpose, including to operate and improve the Services.

You represent that you own or have all necessary rights to any Feedback you submit, and that it does not infringe any third-party rights. We are under no obligation to maintain Feedback in confidence or pay compensation for it.

Section 12 — Errors, inaccuracies and omissions

Occasionally, information on the Services may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to cancel orders if information was inaccurate at the time of ordering.

Section 13 — Prohibited uses

You may only use the Services for lawful purposes. Prohibited uses include (but are not limited to): unlawful or malicious activity; infringing intellectual property rights; harassment or abuse of any person; transmitting false or misleading information; sending spam or unsolicited promotional material; impersonating others; or any conduct that restricts others' enjoyment of the Services.

You also agree not to upload malicious code, scrape or exploit the Services, or interfere with security features. We reserve the right to suspend or terminate your account at any time for violations of these Terms.

Section 14 — Termination

We may terminate this agreement or your access to the Services at any time without notice, at our sole discretion. You remain liable for all amounts due up to the date of termination. Provisions that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Governing Law — will continue to apply.

Section 15 — Disclaimer of warranties

Except as expressly stated by Faded Chapters Co., the Services and all products are provided "as is" and "as available" without any representation, warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee that use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the disclaimer of implied warranties, so the above may not apply in full to you.

Section 16 — Limitation of liability

To the fullest extent permitted by law, Faded Chapters Co., its partners, directors, employees, affiliates, agents, and service providers — and those of Shopify — shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Services or any products purchased through them.

Section 17 — Indemnification

You agree to indemnify and hold harmless Faded Chapters Co., Shopify, and our affiliates, officers, employees, and service providers from any losses, damages, or claims (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or your access to and use of the Services.

Section 18 — Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining Terms will continue in full force and effect.

Section 19 — Waiver; entire agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver. These Terms, together with any policies posted on the site, constitute the entire agreement between you and Faded Chapters Co. and supersede all prior agreements.

Section 20 — Assignment

You may not transfer or assign this agreement or any of your rights under it without our prior written consent. We may transfer or assign these Terms without notice to you.

Section 21 — Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. You and Faded Chapters Co. consent to the jurisdiction of the courts of England and Wales.

Section 22 — Headings

Section headings are for convenience only and do not limit or otherwise affect these Terms.

Section 23 — Changes to terms of service

We reserve the right to update or replace any part of these Terms at any time. The most current version will always be available at fadedchaptersco.com. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services after changes are posted constitutes acceptance of those changes.